Return & Refund & Exchange Policy
- Selected items are accepted only for exchange or store credit within 30 days from the original date of purchase. Shipping costs are non-refundable.
- Merchandise must be returned in its original condition; unwashed, unworn, without any fragrances, and with tags attached.
- All accessories are FINAL SALE.
- Gift cards are FINAL SALE and can not be returned or exchanged.
- If you receive an item that is damaged, you must contact customer service within 48 hours of delivery.
- RosyFina reserves the right to deny any return or exchange if the merchandise returned does not comply with our Returns & Exchange Policy.
Please follow the instructions below for Return & Exchange:
1. Contact us at info@rosyfina.com
2. Send item to:
ATTN: RosyFina Customer Service
PO BOX 7338
Jackson, WY 83002
3. For exchange item, please include a check or prepaid label. If you do not have it in the package, a RosyFina representative will contact you for payment. The shipping method for the exchange cost of either $13.99 (Fedex 3 business day) or $8-USPS.