Return & Refund & Exchange Policy

  • Selected items are accepted only for exchange or store credit within 30 days from the original date of purchase. Shipping costs are non-refundable. 
  • Merchandise must be returned in its original condition; unwashed, unworn, without any fragrances, and with tags attached.
  • All accessories are FINAL SALE.
  • Gift cards are FINAL SALE and can not be returned or exchanged.
  • If you receive an item that is damaged, you must contact customer service within 48 hours of delivery. 
  • RosyFina reserves the right to deny any return or exchange if the merchandise returned does not comply with our Returns & Exchange Policy.

Please follow the instructions below for Return & Exchange:

1. Contact us at

2. Send item to:

ATTN: RosyFina Customer Service

PO BOX 7338

Jackson, WY 83002

3. For exchange item, please include a check or prepaid label. If you do not have it in the package, a RosyFina representative will contact you for payment. The shipping method for the exchange cost of either $13.99 (Fedex 3 business day) or $8-USPS.